The Rhineland Cake and Wine Company's Refund and Return Policies.

The Rhineland Cake and Wine Company's cakes are all made to my family's recipe and most are highly perishable. Our goal is to exceed your expectations. I guarantee our gift products to be of the highest quality. I strive to maintain this quality throughout every delivery. If the purchaser believes I have not met that goal, please contact us within five business days of the delivery date on the order with enough information to allow us to understand the situation. I will make every attempt to correct any deficiency on our part through replacement of the item in question or refund of an applicable portion of the total price.

The Rhineland Cake and Wine Company is not responsible for any damages or nondelivery of products if the intended recipient is not there to receive the package, or incomplete or inaccurate address information was provided at the time the order was placed.

Once your package leaves our hands and is accepted by the carrier, The Rhineland Cake and Wine Company is no longer held liable for damages caused by delivery delays due to Iather, carrier malfunctions and the like.